| Customization: | Available |
|---|---|
| After-sales Service: | Online Technical Support |
| Warranty: | 1year |
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| Specification | Specification Range |
| Material | 304 Stainless Steel |
| Voltage | 380V / 50Hz |
| Motor Power | 36kW |
| Weight | Approx. 300KG |
| Capacity | 2 - 3 TONS / DAY |
| Outline Dimension (mm) | 2200×1300×1800mm |
Q1: What are your trade terms?
A1: We support EXW, FOB (Fuzhou, Guangzhou, Shenzhen), and CIF. Please contact us for detailed terms.
Q2: What is your warranty policy?
A2: We offer a one-year quality warranty for all metal products. If any quality issues arise, we will provide necessary support or replacements.
Q3: Do you offer custom design or OEM/ODM services?
A3: Absolutely. Most of our products are customized according to customer requirements. We support OEM and ODM based on technical drawings or samples.
Q4: What is your production lead time?
A4: It usually takes 15-25 working days depending on the order size and complexity. For urgent orders, we can arrange priority production.
Q5: What are your accepted payment terms?
A5: We accept T/T (30% deposit, 70% balance before shipment), L/C at sight, or negotiable terms for long-term partnerships.
Q6: How do you package the products?
A6: Standard packaging includes foam protection + cartons, and wooden crates or steel frames for large items to ensure safe delivery.
Q7: What documents can you provide?
A7: We provide full export documents such as Commercial Invoice, Packing List, Certificate of Origin, etc., to support smooth customs clearance.
Q8: What if the products are damaged during transportation?
A8: Though we do not handle logistics directly, we take extra care in packaging. If any issues occur, we will actively assist in providing photos, documentation, and communication with the shipping company.
Q9: Do you have a Minimum Order Quantity (MOQ)?
A9: We have no strict MOQ for most products. However, pricing may vary based on order quantity and customization requirements.
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